your stay

Check-in is from 3:30 pm to 10:30 pm inclusive. We cannot guarantee that you will be able to check-in outside of these times but it is best to shoot us on an email to verify.

For those arriving before the allocated check-in time, it may be possible to store your luggage in the common area. Please make this known to the on-duty staff when you arrive and also take all valuables with you as we will not be held responsible for lost items. Depending on how busy the morning routine is, it may be possible to check in early, especially if you ask the receptionist very very nicely! We strongly encourage all our guests to check in the earlier the better. There are times where you may have to wait due to others checking in or if the reception is closed – this just means one of us is on a break, or we have gone to the local supermarket to fetch supplies for the hostel. Please make sure of the common area located in the court yard. Why not make yourself a cuppa of tea or coffee? If you have been waiting for a very long period of time, do not hesitate to contact one of the numbers located beside the reception’s main door.

For those wanting to arrive after check-in has closed, this might be possible, particularly if you have booked out a room for yourself and/or your group. However, if your booking is in a shared dormitory, this may not be possible as some guests may already be asleep at this time. It is best to get in touch to let us know.

You are more than welcome to make use of the hostel’s facilities during your stay. There are times when certain areas may need to be closed to facilitate cleaning. Please follow this link to learn more about the hostel’s facilities.

If you have any issues throughout your stay, please make this known to a member of staff at reception. Please allow us to try and resolve an issue before writing a review online; it is too late after you check out to help you. If you are seeking advice on what to do, what bus to take, where to go after checking out, we will do our best to help you.

Towels are available to rent at reception at €3. Perfect timing to dig out your small change from your purse, wallet or from the bottom of your rucksack.

If you wish to extend your stay, it should not be a problem provided that there is availability. Your best bet is to pop down to reception and let us know as soon as possible. Weekends during high season tend to be booked out entirely months in advance but we will try to accommodate you if we can. It also helps if you are really sound!

We won’t play a rendition of Andrea Bocelli’s ‘Time To Say Goodbye’ but we do ask all guests to have checked out by 10 am. There is no late check out service available. We asks guest to remove the pillow case, duvet cover and bedsheet when leaving, placing them in one of the laundry baskets located on the stairwell. Please do not remove the mattress protectors unless they have been soiled.

Check out means to have left the premises entirely as the hostel is quite small in size. If you need to store your luggage somewhere while you are waiting for your bus, this is okay. However, we kindly ask for you not to keep using the facilities as we need to be able to carry on with the morning cleaning routine. This is to ensure that we have the place spick and span for the next guests coming later on in the day.

At check-in, each guest staying at the hostel is required to pay a €30 behaviour deposit in cash. This is returned provided that you do not break any of the hostel’s rules throughout your stay. Please read them carefully via this link and if you are making a reservation as part of a group, please link this page to other members in your group who are coming to stay.

The Old Mill Holiday Hostel

In order to stay at The Old Mill Holiday Hostel, a €30 behaviour deposit in cash per person is required when checking in to the hostel. Please note we only take this deposit to ensure that your time at the hostel runs smoothly and that your behaviour does not impede on fellow guests or staff. The Old Mill Holiday Hostel has been welcoming guests for over 30 years in the heart of Westport town. We do not run our business on keeping the behaviour deposits. As long as you behave correctly and create no issues, you are in no risk of losing your deposit.